Terms & Conditions

Last Updated: August 18, 2026

Welcome to Royal Touch. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Our Website

Royal Touch provides Pakistani fashion and clothing products, including stitched and unstitched collections, embroidered outfits, and occasion wear.

We reserve the right to update, modify, or discontinue any product, service, or website feature at any time without prior notice.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice. We reserve the right to correct errors, inaccuracies, or omissions in product information and pricing.

3. Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change at any time without prior notice. Any applicable delivery charges or other fees will be communicated during the ordering or checkout process.

4. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to accept, decline, or cancel an order due to reasons including:

• Product availability
• Incorrect pricing or product information
• Payment issues
• Suspected fraudulent activity
• Incorrect or incomplete customer information

If an order is cancelled after payment has been received, we will arrange an appropriate refund where applicable.

5. Payment

Customers are responsible for providing accurate payment and billing information.

Payments may be processed through third-party payment providers. We are not responsible for delays, errors, or issues caused by third-party payment services.

6. Shipping & Delivery

We aim to process and deliver orders within the timeframe communicated on our website or at checkout.

Delivery times may vary depending on the destination, product availability, courier service, weather, holidays, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Royal Touch cannot be held responsible for delivery problems caused by incorrect or incomplete addresses.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Customers should review the applicable policy before placing an order. Certain products may not be eligible for return or exchange due to their nature, condition, or other applicable restrictions.

8. User Accounts

If you create an account on our website, you are responsible for keeping your account information and password secure.

You agree to provide accurate and up-to-date information and to notify us if you believe your account has been accessed without authorization.

9. Intellectual Property

All content on the Royal Touch website, including text, photographs, graphics, logos, product images, designs, and other materials, is owned by or licensed to Royal Touch unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or use our website content for commercial purposes without prior written permission.

10. Prohibited Use

You agree not to use our website:

• For any unlawful or fraudulent purpose
• To interfere with the operation or security of the website
• To attempt unauthorized access to our systems
• To copy or misuse our content or intellectual property
• To provide false or misleading information
• To engage in activity that may harm Royal Touch or its customers

11. Third-Party Services & Links

Our website may use third-party services such as payment processors, shipping providers, analytics services, or external websites.

We are not responsible for the content, policies, availability, or practices of third-party services or websites.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access for maintenance, updates, security reasons, or other circumstances.

13. Limitation of Liability

To the extent permitted by applicable law, Royal Touch will not be responsible for indirect, incidental, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be excluded under applicable law.

14. Changes to These Terms

Royal Touch may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated Last Updated date.

Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes will be subject to the jurisdiction of the appropriate courts in Pakistan.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Royal Touch
523/A Main Hawksbay Road Karachi
Phone: 03118200306
Email: royaltouchofficial1934@gmail.com